You may get the following error running an install:
error (-5009: 0x8002802b) has occurred while running the setup.
Please make sure you have finished any previous setup and closed other
applications.
The traceback was as follows:
Error Code: -5009 : 0x8002802b
Error Information:
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (391)
>Kernel\Component.cpp (1161)
>Ctor\ObjectWrapper.cpp (34)
>Ctor\DriverWrapper.cpp (31)
>Kernel\Component.cpp (1150)
>Kernel\CABFile.cpp (384)
>SetupDLL\SetupDLL.cpp (1694)
pAPP:Boris Continuum Complete AE 6
PVENDOR:Boris FX, Inc.
PGUID:E4032E6D-3AA6-472E-8438-3672A7159516
$10.0.0.159PAK
@Windows Service Pack 1 (6001) BT_OTHER 55072.23
Solution:
Navigate to "c:\program files\common files\" In the common files folder locate the Installshield folder. Rename the installshield folder by placing an "x" in front of the name.
Run the installer again and it should work.
Tuesday, June 29, 2010
-5009 error
Labels:
-5009,
0x8002802b,
Boris,
Boris FX,
Boris Graffiti,
Boris Red,
error 5009,
installshield,
Troubleshooting
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Thanks, this helped when I tried to install Trust tablet and got the same error code.
ReplyDeleteGlad this helped!
ReplyDeleteThanks for the post - sorted out my problem with Studio 12.
ReplyDelete